IT Manager, Supply Chain Technology in Egg Harbor Township at Spencer's

Date Posted: 8/29/2022

Job Snapshot

Job Description


Come work with us at Spencer's & Spirit Halloween, where you'll be working with the best and brightest colleagues as you help us deliver the most fun experience and product possible to our guests. We're fast-paced and take our work seriously, but we always have a good laugh at the end of the day. Walk through our stores or the halls of our corporate office and you'll see firsthand that we're laidback and irreverent. We're firm believers in being true to YOU, so tattoos and piercings are as common as watercooler convos. Whether it's critiquing our new exclusive costumes or quality testing newly implemented software technology, our teams understand the importance of working collaboratively to challenge status quo and achieve our goals. We keep pushing ourselves to go above and beyond and are looking for top talent to become a part of our team!

We offer the following benefits:

  • 30% discount on merchandise
  • competitive salary
  • career advancement
  • Bonus opportunity
  • an excellent benefits package including Vacation/Sick/Holiday pay, Medical/Dental/Disability/Life and AD&D insurance & 401k.


This is an exciting new opportunity for a self-motivated and driven IT manager with supply chain experience to contribute significantly to systems and process related changes required to support our growing business model.   The Manager of Supply Chain Systems will be responsible for leading a small team in support of our Korber WMS/WCS as well as our 3PL scanning application.  This new role will support current technology initiatives and help drive design decisions for our future roadmap.

  • Responsible for managing the design of, delivering and maintaining Spencer’s supply chain related systems (WMS, 3PL scanning, MHE, related integrations) that combines technology with business processes to help transform our business to the highest levels of performance.   
  • Report on all activities associated with the health, performance and reliability of all servers and services utilized by the supply chain related systems, including capacity planning, availability trending and application performance
  • Prioritization of all application support activities including but not limited to: Infor Provia, Reddwerks application and MHE communication, 3PL data processing, logistics related EDI feeds and our new Korber WMS and WCS.  (Jan 2023 Go-Live)
  • Provide close liaison with project teams to ensure the smooth transition of new applications, systems and initiatives into the production environment. 
  • Lead multiple simultaneous IT projects and initiatives
  • Research and provide strategic direction on use of new products/technology including:  new applications, new handheld technologies and associated hardware to support deployment for the logistics team.
  • Proactive monitoring all systems for quick resolution (during and after hours) by adhering to notification and escalation procedures.
  • Assists with annual PCI audit ensuring systems meet security requirements
  • Assists with the annual internal/external audits and remediation
  • Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned


  • 10 years IT experience with a minimum of 5 years supply chain application management experience (WMS – warehouse management systems experience and WCS – warehouse control systems).
  • Prefer Korber / Highjump WMS experience
  • Experience in a high intensity retail environment preferred, but not required.
  • Technical proficiency with SQL Server for query development and problem resolution.
  • Knowledge of support systems for servers, PCs, laptops, and mobile devices.        
  • Must demonstrate a proven ability to set targets and monitor achievements in delivering quality services.
  • Functional knowledge in the following:
    • Microsoft SQL Server
    • Integration tools such as scripting/ETL and integration packages
    • Disaster recovery planning and testing
    • WiFi network management and support
  • Bachelor's degree in Computer Science, Systems Analysis, Information Technology or a related study, or equivalent experience
  • Excellent verbal and written communications skills including the ability to present and discuss technical information in a way that establishes rapport, persuades others, and promotes understanding.
  • Must demonstrate a proven ability to set targets and monitor achievements in delivering quality infrastructure services to users and application teams.

*Proof of vaccination for COVID-19 required for employment, reasonable accommodations considered for medical, pregnancy or sincerely held religious beliefs.

Job Requirements



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