OMS Temporary Associate in Egg Harbor Township at Spencer's

Job Description

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

Responsibilities

• Daily technical and operational support
• Business Process and systems analysis
• Responsible for the creation and issuance of reporting and technical requirements documentation
• Responsible for technical support services with OMS vendor and other internal and external partners
• Work with application vendor(s) to manage and schedule system maintenance, releases, updates, and patching
• Provide business and system support through incident/problem management that includes troubleshooting, root cause analysis, issue resolution, and maintenance/upgrades in a 24/7 environment
• Support Software Development Lifecycle (SDLC) by consulting during the design process, gathering and documenting business requirements, technical requirements, data mapping, system and configuration setups, and working closely with the Quality Assurance team to plan and execute test phases

Qualifications

• Bachelor's degree, preferably in Computer Science, Information systems, or equivalent with a minimum of 3+ years of experience
• Solid understanding of OMS operations in a retail domain with exposure to supply chain, e-commerce, finance, and 3rd party technical management
• Experience with development methodologies (Agile, SCRUM, Waterfall)
• Strong verbal and written communication skills in both business and technical areas are a must
• MongoDB, APIs, and Elastic search experience is preferable
• Experience in providing application support, comfortable using technology and diving into technical details
• Comes with experience/expertise with MS Office, MS Visio, reporting & analysis skills, and experience documenting requirements
• Self–starter, creative problem solver with advanced analytical skills, strong attention to detail, excellent time management and organization skills