Guest Services Temporary Associate in Egg Harbor Township at Spencer's

Date Posted: 7/26/2019

Job Snapshot

Job Description

Responsibilities:

  • Answer customer calls and resolving issues or concerns within predefined parameters.
  • Respond to customer complaints by the timely coordination of field input where required.
  • Respond to internet inquires or concerns and resolve as needed.
  • Maintain files and report the monthly activity of calls.

Requirements:

  • High school diploma or general education degree (GED); or six to 12 months related experience and/or training; or equivalent combination of education and experience.
  • To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software. This includes Microsoft Office programs.
  • Strong communication skills
  • Strong people and organizational skills
  • Strong positive attitude towards customers and business

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