Manager, IT Supply Chain Systems

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

Responsibilities

Spencer's & Spirit Halloween is looking for a self-motivated and driven IT manager with supply chain experience to contribute significantly to systems and process-related changes required to support our growing business model.   This role will be responsible for leading a small team, while supporting current technological initiatives and help drive design decisions for our future roadmap.

• Responsible for managing the design of, delivering and maintaining supply chain-related systems (Warehouse Management System (WMS), 3PL scanning, Material Handling Equipment (MHE), and related integrations) that combines technology with business processes to help transform our business to the highest levels of performance
• Report on all activities associated with the health, performance and reliability of all servers and services utilized by the supply chain-related systems, including capacity planning, availability trending, and application performance
• Prioritization of all application support activities including but not limited to: 3PL data processing, logistics related EDI feeds and our Infios WMS and WCS
• Provide close liaison with project teams and business to ensure the smooth transition of new applications, systems and initiatives into the production environment
• Lead multiple simultaneous IT projects and initiatives
• Research and provide strategic direction on use of new products/technology including new applications, new handheld technologies and associated hardware to support deployment for the logistics team
• Proactive monitoring of all systems for quick resolution (during and after hours) by adhering to notification and escalation procedures
• Assist with annual PCI audit ensuring systems meet security requirements, along with the annual internal/external audits and remediation
• Other related duties as assigned

Qualifications

• Bachelor's degree in Computer Science, Systems Analysis, Information Technology or a related study, and 10 years IT experience with a minimum of 1-2 years supply chain application management experience (WMS and WCS), or equivalent combination of education and experience
• Experience with Infios (Koerber / Highjump) WMS, preferred
• Experience managing a small team of associates, external consultants and external vendor relationships
• Prior experience working in a high intensity retail environment, preferred
• Technical proficiency and knowledge with the following:
• Microsoft SQL Server for query development and problem resolution
• Integration tools such as, scripting, ETL, and integration packages
• Disaster recovery planning and testing
• WiFi network management and support
• Experience using these or similar tools:
• Atlassian tool set (Ops Genie, Jira)
• Solarwinds
• Mulesoft
• Zabbix
• Knowledge of support systems for servers, PCs, laptops, and mobile devices 
• Must demonstrate a proven ability to set targets and monitor achievements in delivering quality infrastructure services to users and application teams.
• Excellent verbal and written communications skills including the ability to present and discuss technical information in a way that establishes rapport, persuades others, and promotes understanding

The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.

Pay Range