Senior Network Manager

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

Responsibilities

The Senior Network Manager is responsible for the strategic planning, implementation, and operational oversight of the organization's network infrastructure. This includes LAN/WAN, wireless, voice, and data systems across corporate offices, distribution centers, and retail locations. The role ensures high availability, security, and performance of all network services to support business continuity and growth.

• Design, implement, and manage enterprise-wide network infrastructure including routers, switches, firewalls, VPNs, and wireless systems.
• Oversee daily network operations, ensuring uptime, performance, and security across all locations.
• Lead network-related projects including upgrades, expansions, and migrations.
• Manage vendor relationships, negotiate contracts, and ensure SLA compliance.
• Perform yearly reviews, set goals and design training paths for direct reports
• Develop and maintain network documentation, topology maps, and disaster recovery plans.
• Collaborate with cybersecurity, infrastructure, and application teams to ensure secure and integrated operations.
• Monitor network performance and proactively address issues using automation and analytics tools.
• Recruit, mentor, and manage a team of network engineers and support staff.
• Stay current with emerging technologies and recommend improvements aligned with business goals.

Qualifications

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or five to seven years related experience and/or training; or equivalent combination of education and experience.
• 7+ years of experience in network engineering or administration, with at least 5 years in a leadership role managing multiple direct reports.
• Strong knowledge of Cisco, Meraki, or similar enterprise networking platforms.
• Familiarity with network automation tools and monitoring platforms.
• Knowledge of PC/Laptop computers, android and ios mobile devices.
• Knowledge of computer hardware, Hubs and switches, Cisco routers, SAN, Printers, and LAN cabling on an Ethernet Topology.
• Extensive knowledge of TCP/IP services such as DHCP, WINS, DNS and active directory.
• Familiar with SDWAN/WAN concepts and execution, VPN concentrators, network switches, routers and firewalls.
• Experience with Cloud connectivity options, specifically Azure Express Route.
• Knowledge of networking configurations for container environments such as Kubernetes.
• High level of analytical ability to collect and examine technical data to resolve implementation and support issues.
• Ability to create performance baselines and network diagrams.
• Good customer service and human relations skills and be personable.
• Patience and motivation as well as the ability to maintain control in stressful situations.
• Must be extremely trustworthy.
• Ability to work well with all levels and function as a team member.
• Strong communication skills.

The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.

Pay Range