Associate Director, Licensing Operations

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

Responsibilities

The Associate Director, Licensing Operations will effectively manage licensing operational functions, including overseeing the product approval process; ensuring adherence to contractual obligations including royalty reporting and forecasting, creating and implementing processes to streamline and build efficiencies into the operations process; and maintaining on-going communication with cross-functional teams to ensure information is shared frequently, with accuracy and in a timely manner.

• Oversee the end-to-end product approval process, ensuring all required licensor approvals are obtained for product concepts, artwork, packaging, and physical products

• Manage the flow of assets and information between cross-functional teams, including Merchandising, Product Development, Packaging, Creative Services, Marketing, and PR

• Troubleshoot and resolve issues related to product, packaging, and marketing approvals, both internally and with external partners

• Maintain and enforce protocols to ensure compliance with brand and licensing guidelines

• Serve as the primary liaison with licensor financial and approval teams, fostering strong professional relationships to support the success of licensed products

• Document and update licensing procedures and guidelines to enhance communication across internal teams, including notifications on new licenses, contract terms, rights scope, and legal requirements

• Monitor contract compliance, including test reports, manufacturing agreements, vendor compliance, factory audits, financial audits, and sample approvals

• Track and manage the progress of product development and approvals, identifying risks, resolving issues proactively, and ensuring timely delivery of priorities

• Collaborate with in-house counsel to execute and maintain licensing agreements

• Represent the company during licensor audits, providing internal support and clear external insights into company processes

• Develop and maintain reporting dashboards to track business performance, establish success metrics, and align team processes to achieve goals

Qualifications

• Bachelor's degree in Business or related field; and/or 8 - 10 years of related experience
• Proficiency in Microsoft office to include Excel
• Demonstrated success in managing multiple deadlines while delivering exceptional service to both internal and external stakeholders
• Strong leadership and management skills with experience guiding high-performing teams 
• Ability to communicate clearly, accurately and with diplomacy
• Highly organized, with proven ability to oversee complex, multi-faceted projects involving cross-functional teams and external stakeholders
• Excellent relationship-building skills, fostering positive collaboration across all levels of an organization
• Proven ability to influence, motivate, and gain buy-in from diverse teams and external partners to achieve business objectives
• Advanced analytical skills combined with a proactive, solutions-oriented approach to problem solving.

The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.

Pay Range